UTB Sensitizes National Park Accomodation Managers on Classification

The Uganda Tourism Board (UTB) has embarked on a sensitization exercise to educate hotel owners, viagra managers, staff and the public across the country about classification and grading of lodges and tented camps in and near Uganda’s national parks.

The exercise which started on Wednesday, October 19th will run up to Friday, October 28th in all the five Savannah National Parks of Lake Mburo, Mgahinga, Murchison Falls, Queen Elizabeth and Kidepo.

Local government leaders and technocrats will also benefit from the sensitization since these facilities pay tax to finance government programs. Knowing under what category a facility falls allows the business to benefit from government support and ensures fair taxation.

“The classification exercise is to ensure that Uganda’s accommodation facilities meet the standards of other like facilities in the region,” says Mr. Stephen Asiimwe, the CEO UTB.

Asiimwe adds that the operators and media that have been visiting Uganda recently point to the need to up the quality and standard services in our accommodation facilities.

UTB has so far hosted six teams of tour operators and media from Germany, UK and USA and Canada on a familiarisation of Uganda’s tourism facilities.

The group trips are run in collaboration with the public relations firms UTB contracted in May 2016 to market Uganda in the respective markets.

During the domestic tours, the teams visit a variety of facilities to better familiarize themselves with what Uganda offers.


“The feedback from these foreign tour operators and media is that as the service sector we can do better,” Asiimwe says.

“We want our hospitality industry to raise the bar so we meet international standards, and customer expectations. As UTB, we believe that classification and standardization of our facilities will help make Uganda more competitive as a tourism destination.”

During this year’s World Tourism Day celebrations in Mbarara western Uganda, UTB awarded 23 hotels with star status. James Ssebagala, head of UTB Quality Assurance department, says the classification exercise is done using the same standards set for all East African Community members.

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