The National Water and Sewerage Corporation (NWSC) has been recognized and awarded as the Best Digital Customer Experience Excellence body at the Digital Impact Award Africa (DIAA) and the URA’s Commissioner General’s Strategic Partner Award.
NWSC was awarded by Uganda Revenue Authority (URA) at the Annual Taxpayers’ Appreciation Day held Friday 11th at Mestil Hotel in Kampala.
Receiving the Commissioner General’s Strategic Partner Award, NWSC Spokesperson Mr. Samuel Apedel said that the corporation was hailed for being a good corporate citizen and a strategic partner in tax payment.
“NWSC has distinguished itself for deployment of enabling technology for customer information management. The partnership with URA, helped the tax body to use the same approach to manage strategic tax segments in an efficient, nonintrusive and customer centered way.” he said
The Best Digital Customer Experience Excellence Award was awarded in recognition of the Corporation’s Excellent Digital User Customer Experience at an event also held at Mestil Hotel.
This year’s Digital Impact Awards were held under the theme; “collaboration to advance safety and security towards sustainable financial Inclusion”.
Speaking about the awards, NWSC MD Dr. Eng Silver Mugisha attributed the “Dabolo success” to the continuous tireless efforts and commitment from NWSC staff.
“The COVID-19 pandemic and its challenges have not deterred our staff from giving work their best. It is very encouraging to see their efforts rewarded,” he said.