MTN Uganda has today launched the MTN Senkyu program whose objective is to appreciate customers for their loyalty and use of MTN services.
All MTN customers will receive redeemable Senkyu points each time they use any service from the MTN Network, such as buying airtime, voice or data bundles and mobile money, among others.
Customers will also earn points on their birthdays and for the period they have been on the network
MTN Senkyu replaces the pre-existing loyalty program and comes with more points, with more value. Additionally, the new MTN Senkyu program gives the customers a chance to choose what they would want to use their points for.
MTN customers can use their Senkyu points to pay for any MTN services as well as redeeming them to their Mobile Money wallet to pay for any goods and services of their choice using MTN MoMoPay.
Speaking at the launch of the Senkyu program today, Somdev Sen, the MTN Uganda Chief Marketing Officer said that MTN is what it is because of its loyal customers and as such, the telecom needed to find a sincere way to thank its customers for their trust and loyalty.
“Through our new Senkyu program, we shall reward our customers for using our services and for also staying active on our network for longer. It’s our hope that customers find the program useful. MTN Senkyu gives us the opportunity to say Senkyu to each customer, every time they use our services,” said Sen.
Sen further noted that MTN Senkyu is much bigger and better than the previous loyalty program. MTN Senkyu now has more services like mobile money and Senkyu points can be used to get more MBs, more minutes, more SMS plus mobile money for payments using MTN MoMoPay.
To join the MTN Senkyu loyalty program, customers need to dial *141# or download the MyMTN App and subscribe. They will then automatically start receiving MTN Senkyu points when they use MTN services. Customers subscribed to the previous loyalty program were automatically moved to the new MTN Senkyu Program and need not register afresh.
More information about MTN Senkyu is available at www.mtn.co.ug/senkyu and here are some of the frequently asked questions as regards the MTN Senkyu program;
What is MTN Senkyu
MTN Senkyu is the new loyalty program from MTN where customers are rewarded for being on MTN and for using MTN for calling, sending messages, mobile interne and for MTN MoMo.
How do I activate MTN Senkyu?
To activate MTN Senkyu, dial *141# and select Join
You can also activate using the MyMTN App.
How much is it to use MTN Senkyu?
MTN Senkyu is absolutely free. MTN is saying thank you to all its loyal customers for their support.
Who can use MTN Senkyu?
Any MTN customer can sign up for the service from anywhere at any time. Just dial *141# and select Join or use the MyMTN App
How do I get MTN Senkyu points?
After signing up for MTN Senkyu, simply use any of the MTN voice, data, messaging or MoMo services and you will earn points.
What can I get with MTN Senkyu?
With MTN Senkyu, you can get free voice minutes, MBs, SMS or you can also use it to pay using MTN MoMopay at any merchant.
How do I use my MTN Senkyu points?
To use your MTN Senkyu points dial *141# and and select Redeem Points then follow the prompts.
When can I use my MTN Senkyu points?
You can use your MTN Senkyu points at any time provided you have sufficient points.
How do I check if I have enough MTN Senkyu points?
To check how many points, you have dial *141# and select option 3 Check Points.
Sharing MTN Senkyu points is free.
How long do my MTN Senku points last?
Your MTN Senkyu points are valid for 3 months and will expire if unused for that period
Is there a limit to how many MTN Senkyu points I can have on my number?
You can have as many MTN Senkyu points as you want.