Ministry of Public Service Issues Tough SOPs to MDAs, Local Government as Phased Reopening Continues

Following the directive by President Museveni on the partial lifting of the COVID-19 lockdown permitting public transport services to operate at half capacity, the Ministry of Public Service has developed post COVID-19 lockdown Standard Operating Procedures (SOPs) to Ministries, Departments and Agencies, and Local Governments to guide the operations of Public Service.

The SOPs order each Ministry, Department, Agency and Local Government to identify 30% of its total workforce to remain on duty to ensure that critical services are provided promptly.

70% of the workforce will continue to offer their services remotely.

However, when duty demands that an employee is required to handle specific assignments that may require his/ her physical presence, nothing will deter the responsible officer from calling the employee back to the office.

Responsible officers are ordered to put in place crowd management strategies at work premises while ensuring social distancing in all their engagements with their internal and external clients.

Visitors are still not allowed entry into office premises with the exception of services where personal presence is inevitable.

In addition to mandatory use of face masks and thermal scanning, sanitization at entrances and office premises is also mandatory and employees are required to sanitize their hands before proceeding to their work premises.

Employees with flu, cough, cold, and fever must stay home and seek medical treatment after informing their respective responsible officers.


Within office premises, employees should limit physical interaction with fellow employees.

Responsible officers must ensure that appropriate protective equipment as guided by the Ministry of Health is made available to all employees and usage is adhered to by all employees.

Employees are encouraged to use their personal vehicles or officially allocated vehicles for commuting to and from the workplace.

Physical meetings should not be held. Video conferencing/ conference calls should be used as an alternative. For emergency situations where a physical meeting is inevitable, it should be held outdoors.


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