Kcca Issues Phone Lines to Report Violation of Directives On Coronavirus         

In an effort to contain the spread of COVID 19 pandemic caused by the deadly Coronavirus, Kampala Capital City Authority (KCCA) has issued phone lines to the public to report any individual violating the directives issued by President Museveni on Wednesday.

Mr Museveni ordered the closure of all schools, religious and public gatherings effective Friday 20th 2020.

On Thursday, the Minister for Kampala Betty Amongi while enforcing the Presidential directive ordered all schools, bars, clubs, discos, cinemas and sports to close down effective Friday by midday.

The KCCA acting Executive Director Eng. Andrew Kitaka read out the telephone numbers to the media.

“We have telephone numbers which the public can use to report anyone who is not following the directive. We have a toll-free line which is available during the day and it is 0800990000. Then we have another which is available during day and night 0794663333.

“We want to ensure that whoever is in the city is safe. These measures that have been announced are meant to protect you. They are not meant to inconvenience you. We will all be affected socially and economically but they are all worth it because we are trying to save lives. I am sure you have all heard what is happening to other countries. We don’t want it to come here.”

“I am calling upon bar owners to follow these directives because these are places where people congregate and many times they are in close contact. So it is very important that these ones (bars) are closed immediately so that we can prevent transmission,” said Kitaka.

The Kampala Minister Betty Amongi urged the general public to report any individual attempting to violate the directives using the telephone numbers read above by Kitaka.


Amongi said they are engaging managers of arcades, shopping malls and private parks to provide in their premises hand washing facilities, sanitizers and other services used in containment of COVID 19 pandemic.

“Those who own arcades and shopping malls are required to ensure that they have those facilities and we are going to issue them with Standard Operating Procedures (SOP).”

“For buses travelling outside Uganda, there are those buses travelling to Kigali, Nairobi, Juba and other neighboring countries. Those will be having more rigorous checking including checking their temperature and once you are found to have temperatures which are outside the normal, you will not be allowed to board and health officials will take care of you through Standard Operating Procedures,” said Amongi.

This she said is because while Uganda has not reported any case of COVID 19, the neighboring countries have.

On why the President allowed buses that travel outside Uganda to continue operating and even going to countries such as Kenya and Rwanda that have confirmed cases, Amongi said is because as schools get shut, there are some international students from those countries who need to go back home and also Ugandans in other countries who need to get back home.

On religious gatherings she said, “our law enforcement officers have been directed to enforce compliance with the guidelines on prohibiting religious gatherings which include prayers in churches, mosques, open air prayers and services on Fridays, Saturdays and Sundays.”

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