Dfcu Bank has taken steps to resolve a dispute involving three of its customers including Minister for Teso Affairs, Ms Agnes Jaff Akiror, Chimp Corps report.
Ms Akiror on January 10 entered dfcu Bank in Soroti District and attempted to force her way to the counter in total disregard of the long queue in the banking hall.
Some aggrieved customers identified as Mr Mohamed Sebuya, 35, and Mr James Davis Bamwidhi, 30, reportedly protested the minister’s insensitivity.
Angered by some customers’ reaction, Akiror telephoned East Kyoga Regional Police Commander, Mr Maxwell Ogwal, saying she had been attacked at the bank
This led to the arrest and detention of the bank’s customers for more than the legally accepted 48 hours.
Dfcu said in a statement to ChimpReports on Thursday that “the interests of all parties involved are of utmost importance and we are doing all we can to help bring the matter to an amicable resolution.”
As a Bank that “holds all its customers in high regard,” dfcu regretted the altercation which it said “resulted from a misunderstanding between the three parties during the process of obtaining services in the Banking hall.”
It also promised to “support the ongoing police investigations.”