The prevailing circumstances have called on many across the African continent to adjust to new ways of living and working. Many are required to spend more time at home with their loved ones, and MultiChoice Group (MCG) remains committed to supporting its customers with the best available programming to keep families informed and entertained.
To ensure the most up-to-date information about COVID-19, the TV giant has announced it will provide broadened access to credible information at this time, by making news channels more widely available across the continent.
“We have been in constant communication with health authorities such as the World Health Organisation, and we will be rolling out Africa-wide public service announcements on COVID-19. It is important that all of us take heed of the announcements and advice from trusted experts so that we can look after our own health and that of our loved ones,” says MultiChoice Group CEO Calvo Mawela.
For instance, the company announced that for purposes of ensuring broad access to credible information at this time, Channels such as CNN International (channel 415), Euronews (channel 414) will now be open up to DStv Access customers to join BBC Word News (channel 400); Aljazeera (channel 406) and brand new channel Africanews (channel 417), as well as the many other local DStv news channels already available.
GOtv customers will also get the brand-new channel Africanews (channel 47) available on GOtv Max and Plus. While BBC News (channel 41) and CNN (channel 342) will be open to GOtv Max, Plus and Value customers.
The video entertainment company is not only expanding its content offering for news, but there will also be more kids shows, movies and curated sports content.
“In light of the disruptions to the school year in Uganda, we are also working to provide access to the best available educational content, to help keep young minds stimulated and engaged,” said Hassan Saleh, the MultiChoice Uganda Managing Director.
Live sports has suffered a notable impact globally as a result of sporting federations correctly prioritising the safety of players and fans alike, by adhering to accepted measures to limit the spread of COVID-19. MCG has acquired the best award-winning sport documentaries from around the globe,and produced thematic channels for sports fans to relive the greatest sporting moments of all time.
Saleh adds that due care has been taken to ensure that employees, customers, production houses and suppliers also have limited risk of exposure.
“A number of sports, film and production crews may not be able to continue working, but customers will be updated of any programme schedules and changes in the coming days and weeks,” he said.
“We are taking great care for our staff and have put in place all precautionary measures to ensure their safety,” Saleh adds. “In light of this we have advised our customers that there may be a delay in our ability to attend to customer queries. However, we have a number of self-service and online platforms available, and we will do our best to sort out any issues they may have, timeously.”