Coronavirus: NITA-U Issues Online Safety Advisory to Counter Crooks on the Internet

The National Information and Technology Authority (NITA-U) has this Thursday issued Online Safety Advice for the public as effects of Coronavirus continue to bite.

The COVID-19 public health crisis has created a great deal of anxiety amongst the public and cybercriminals are profiteering as a result.

NITA-U issued an advisory on common scams the public should look out for as they embrace social distancing and working from home during the nation-wide lock down.

Individuals and businesses are advised to be on the lookout for the following scams/scenarios that can lead to cybercrime exposure:

1. Fake News

Be wary of websites and apps claiming to track COVID-19 cases worldwide.

Criminals are using malicious websites to lure unsuspecting users into downloading malware (malicious software).

Once installed, cyber criminals use malware to steal sensitive information from a compromised user. NITA-U reminds the public that the following are the approved Covid19 information portals:

Ministry of Health website –

Covid19 Informational Portal –

World Health Organisation –

Access to the above portal is free of charge, i.e., you don’t need MBs to access them when using NITA-U’s MyUG Free internet, MTN Uganda and Airtel Uganda.

NITA-U calls upon the public to maintain good cyber hygiene and security measures by remembering the above stated tips to protect yourself and help stop criminal activity.

2. Child Online Safety

Due to school closings as a result of COVID-19, children will potentially have an increased online presence and/or be in a position that puts them at an inadvertent risk.

Whereas, the internet was designed for good, there are negative actors who are intent on using it for harm through cyber-crime and even scarier are those that use it to target children.

The young users are vulnerable to malicious acts that happen over the internet and therefore need as much information to ensure they safely use the internet.

The internet is a great resource for learning and development. Exciting and new ways of accessing information for learning and collaboration for our children now exist.

Parents and guardians are advised to check out our tips and guidance on how to ensure children use the internet is a safe and responsible manner –

3. Phishing e-mails

Be wary of malicious e-mails asking you to verify your personal information in order to access Government support.

While President Museveni in his 30th March 2020 national address hinted on Government discussing with banks and utility companies possible relief measures related to loans and bills, Government agencies are not sending unsolicited e-mails seeking your personal data in order to send you any form of assistance.

Follow this advice to protect yourself if you receive a malicious e-mail that asks for your personal information in order to receive Government support:

Do not click on links

Do not open attachments in such e-mails as it could be malware to infect your

computer, laptop or mobile device.

Report such incidents via

NITA-U calls upon the public to maintain good cyber hygiene and security measures by remembering the above stated tips to protect yourself and help stop criminal activity.

NITA-U takes this opportunity to share NITA-U has enacted Cyber laws to protect the identity, integrity and data of those the transact or work online, these are:

a. The Electronic Transactions Act (2011)and its attendant Regulations(2013)

b. The Electronic Signatures Act (2013)

c. The Computer Misuse Act (2011)

d. TheData Privacy and Protection Act (2019)

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