82% of Kampala Employees Worked from Home During the Lockdown-Report

82.95% of employees in Kampala, especially those employed in the formal sector successfully executed their duties from home, during the three-month lockdown–The June Knight Frank Uganda Report has revealed.

The report titled Kampala Market Update H1 (2020) assesses the impact of COVID-19 pandemic on Kampalans in sectors of Inflation, Office sector, Residential sector, Central Bank Rates, Retail and Industrial sectors.

With 97% response rate, the report indicates that through the application of technology, employees were able to work from home,

“The working from home (wfh) experiment during lockdown has proven to be viable option with the increased use of technology to facilitate workflows,” reads part of the report,

On the section of WFH experience, the study focused on understanding sentiments ranging from the WFH experience, social distancing to occupier sentiment in regards to commercial office space,

“The experiment illustrated that its possible for people to work remotely unsupervised and still perform efficiently and to a high standard,” the report adds

Following the pronouncements of different directives by President Museveni as measures of controlling the spread of the novel coronavirus, a number of sectors including the transport sector were affected after banning the public means of transport, which made it had for employees to travel to their places of work, the May 11th and 20th Knight Frank Report reveals that the steps that were taken by employers have proved the relevancy of working from home.

“41.92% of these respondents rated the WFH experience comfortable, 20.96% felt it was not convenient, 24.02% found it conducive while 13.1% felt the experience was not ideal,” the report notes


According to the report, 35.09% of all respondents rated their output at WFH experience as being average, 32.89% felt it was good, 24.6% reported very good and 7.46% said that it was excellent.

This left the future of offices on a balancing scale given the fact that they require social distancing, inquiring in additional costs of buying sanitizers and the hiking of public transport fares which is used by almost 95% of employees,

According to the report, only 47.74% of the respondents, which is below the average, believed that the future of the  offices as a work place will remain an.important part of the business.

“60.87% preferred a balance between WFH and the office, 23.48% opted to go back to offices while 15.65% would rather work from home,”

With 15.22% of respondents thinking that the future of office is diminishing, The Knight Frank Uganda predicts that there will be 10%-20% reductions on the annual rent collections for the prime office properties.

“The days of office as an integral place of work are far from gone and we can confidently say that working from home will remain an alternative to working from office,” the report concludes.

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