Crime & Investigation

Mobile Money Fraud Cases Surge geneva;”>Uganda currently has eight registered telecom companies including Airtel, more about Orange, this MTN, UTL, Warid, I-telecom, Smile and K-2, the latest entrant.

Only four of them have mobile money services – MTN mobile money (MTN), Warid Pesa (Warid), Airtel money (Airtel) and M-Sente (UTL).

With mobile money fraud rising in Uganda, several users have confessed to have fallen prey to fraudsters.

According to Patrick Enanga, an officer on the crime desk at Wandegeya Police Station, they have received several cases of mobile money theft. He said this is facilitated by the network provider’s poor technology systems.

Enanga recounted a recent incident in Wandegeya where a customer of a mobile money center withdrew Shs 50,000 from the Shs 1m on her account but on reaching home, her balance was zero.


In another case, a one Gerald Anguyo, a mobile money agent in the city center received a customer who wanted to send Shs 100,000.

“He gave the customer two notes of Shs 50,000 but after the transaction he realized the money was counterfeit.”

Gerald said another time he received customer who wanted to send Shs 400,000 to a friend but became suspicious after the latter pretended being in a hurry.

“When I helped him to send the money and then asked him to give pay for my services, he claimed robbers had just stolen his money purse.”

“I tried to stop the transaction but it was too late, I had already sent the money and in turn I made losses,” added Gerald.

He however, managed to take the guy to police and in turn paid the Shs 400,000.

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